Legal
Privacy Policy
Last updated: June 2025
Overview
Comfort Concepts QCA ("we," "us," or "our") operates the website at comfortconceptsqca.com (the "Site"). This page explains what information we collect, how we use it, and your rights regarding that information. We take your privacy seriously and will never sell your personal information to third parties.
Information We Collect
We collect information you voluntarily provide when you:
- Submit a contact or consultation request form
- Call or email us directly
- Book an appointment through our scheduling tool
This may include your name, email address, phone number, city, and details about your storage or closet project. We also automatically collect certain technical information when you visit the Site, such as your IP address, browser type, pages visited, and referring URL.
How We Use Your Information
- Respond to your consultation requests and inquiries
- Schedule and manage appointments
- Provide quotes and design consultations
- Communicate about your project
- Improve our website and services
Cookies
Our Site may use cookies to remember your preferences and improve your browsing experience. You can instruct your browser to refuse cookies, though some parts of the Site may not function properly as a result. We do not use cookies to track you across other websites.
Third-Party Services
- Formspree — to process contact form submissions
- Calendly — to manage online appointment scheduling
Each of these services has its own privacy policy. We only share information with these services to the extent necessary to provide our services to you.
Data Retention
We retain contact information for as long as necessary to fulfill the purpose it was collected for. If you would like your information removed from our records, please contact us and we will do so promptly.
Your Rights
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of any marketing communications
Contact Us
If you have questions about this privacy policy: